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Expert insights on cannabis technology, marketing, compliance, and industry trends.
A practical guide to QR capture, welcome sequences, and the first-party data foundation that drives repeat business
Most dispensaries lose first-time customers within 30 days because there is no structured follow-up after the visit. A check-in flow and welcome sequence fix that leak — here are the exact mechanics BakedBot uses to activate first-time visitors.
Greg "Jack" AllenWhat Day 0, Day 3, and Day 7 should actually say — and why each message does a different job
What your dispensary sends on Day 0, Day 3, and Day 7 after a first visit determines whether that customer comes back. This breakdown covers exactly what each touch should do, what to avoid, and how to measure success after 30 days.
Greg "Jack" AllenThree automation workflows that rebuild repeat revenue without paid ads or marketplace dependency
Cannabis dispensaries lose most customers silently. This playbook covers the three automation workflows that fix it: a 30-day win-back sequence, birthday loyalty campaigns, and VIP tier management — all reviewed by compliance before they send.
Greg "Jack" AllenThe three-touch re-engagement sequence that brings lapsed customers back before they are gone for good
When a dispensary customer goes 30 days without buying, the clock is ticking. This breakdown covers the exact three-touch win-back sequence BakedBot uses — including what to send, how to segment, and what metrics prove it is working.
Greg "Jack" AllenWhy searchable infrastructure, first-party data, and compliant retention are replacing rented visibility
Cannabis marketing is shifting away from rented reach and toward owned growth: search-indexed menus, first-party check-in data, compliant retention workflows, and AI-assisted execution. Here is what the new era actually looks like for dispensary operators in 2026.
Greg "Jack" AllenMarketplace traffic can help, but dispensaries that own their search presence and retention system compound faster
Marketplace traffic is borrowed traffic. When most of your dispensary visits, menu browsing, and customer data live on someone else's platform, you are renting visibility instead of building equity. Here is the owned-growth alternative — and how to transition without cutting off revenue.
Greg "Jack" AllenFrom connecting their Alleaves POS to tracking five competitors with CannMenus, Thrive Syracuse runs on live data. Here's the full story.
Greg "Jack" AllenThe President of the Minority Cannabis Business Association is also the founder of Simply Pure Trenton. His decision to partner with BakedBot says everything about where this industry is going.
Martez KnoxYour POS system knows everything about your customers. BakedBot's Alleaves integration finally makes that data work for you.
Greg "Jack" AllenOur competitive intelligence engine monitors CannMenus data across every active cannabis retailer in New York. Here's what that looks like in practice.
BakedBot AI TeamThe MCBA is the largest national trade association for minority cannabis entrepreneurs. Our partnership makes BakedBot's platform available to their members at a significant discount.
Martez KnoxBIPOCANN is 300+ founders across 24 states fighting for equitable access in cannabis. BakedBot is proud to offer their members discounted access to our platform.
Martez KnoxIn this interview with Dr. Bill Williams, BakedBot CEO Martez Knox breaks down the AI vision behind the company, the Netflix analogy, and where autonomous agents are taking the cannabis industry.
Martez KnoxOn the COO Wisdom Pods, Martez Knox explains how BakedBot attacks the full dispensary funnel — from programmatic ads to AI budtending — and why the average dispensary is leaving $400K on the table.
Martez KnoxWe hit the floor of Benzinga's Cannabis Capital Conference at the Chicago Marriott to talk personalization, product freshness algorithms, and why the dispensary data problem is bigger than most people realize.
Martez KnoxCannabis and artificial intelligence have been on a collision course for decades. Here's the full story — and where BakedBot sits in that arc.
Martez KnoxTerpenes are the aromatic compounds that give cannabis its distinctive smell and shape its effects. This guide covers the top 8 cannabis terpenes — myrcene, limonene, caryophyllene, and more — and how to use terpene profiles to choose the right strain.
BakedBot AI TeamThe indica/sativa/hybrid distinction is one of the most persistent myths in cannabis retail. Here's what the science says about cannabis effects — and how terpene profiles predict your experience better than plant taxonomy.
BakedBot AI TeamA Certificate of Analysis tells you exactly what's in your cannabis. This guide teaches you to decode potency panels, terpene profiles, pesticide screens, and microbial tests — and what red flags to avoid.
BakedBot AI TeamNew York has over 280 licensed cannabis dispensaries. Here's a guide to finding the best dispensary near you — what to look for in inventory quality, staff expertise, compliance, and technology.
BakedBot AI TeamA complete guide to New York cannabis regulations for licensed dispensaries in 2025, covering advertising rules, packaging requirements, delivery laws, and possession limits under the MRTA.
BakedBot AI TeamNew to cannabis? This guide explains strains, potency, terpenes, and consumption methods — so you can make confident choices at any dispensary without feeling overwhelmed.
BakedBot AI TeamCannabis dispensary loyalty programs reward repeat customers with points, discounts, and exclusive access. Here's how they work, why most fail, and how AI-powered loyalty is changing the game.
Greg "Jack" AllenNew York's CAURD program prioritizes cannabis licenses for communities most impacted by the War on Drugs. BakedBot AI partners with MCBA and BIPOCANN to support social equity operators with affordable, enterprise-grade technology.
Martez KnoxCannabis AI has to move beyond novelty chatbots and become accountable revenue infrastructure.
AI for dispensaries should do more than answer product questions. Martez Knox explains how cannabis operators can use AI for customer capture, welcome flows, retention, compliance, and measurable repeat revenue.
Martez Knox
Run the AI Retention Audit to score customer capture, welcome-flow readiness, conversion friction, and repeat-revenue blockers.
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