Retention software

Stop losing dispensary customers to the store down the street

Most dispensaries find out they're losing customers when their weekly revenue dips. By then, those customers are already on a competitor's loyalty list. BakedBot catches them before they leave — and brings them back automatically when they do.

45
Average days before a lost customer is gone for good
<20
Dispensaries with an active win-back campaign running
4–8×
Revenue recovery on reactivated churned customers

The BakedBot retention loop

Six steps that run automatically from first visit to loyal repeat customer. Proven at Thrive Syracuse, a social equity dispensary in New York.

Capture

Tablet check-in and QR codes capture first-party customer data at point of purchase. No relying on third-party apps you don't own.

Segment

AI automatically tags customers by recency, frequency, spend, and product preference. Every cohort has a different retention strategy.

Activate

Welcome sequences, re-engagement flows, and win-back campaigns fire automatically based on customer behavior. You don't trigger them — the system does.

Measure

Weekly KPI report ties every campaign back to real transactions. You see exactly what retention revenue the system generated.

Comply

Every message reviewed by Deebo before send — OCM-aligned, cannabis-compliant. No guessing what's allowed.

Prove

30-day proof model. If you don't see measurable retention lift in 30 days, you get your money back.

Live proof

Thrive Syracuse: the system in production

Thrive Syracuse is a social equity dispensary in New York operating on BakedBot's Access Complete plan. The full retention loop is live: check-in tablet deployed in-store, Alleaves POS integrated, automated welcome playbook and win-back campaigns running, daily competitor tracking across 5 nearby markets. This is not a demo — it's running in a real store.

Get the same system

See how much retention revenue you're leaving behind

Free retention audit. We analyze your customer patterns and show you the gap. No commitment required.