Cannabis customer data platform

Customer data sitting idle is margin leaking out of the business.

BakedBot connects permissioned customer capture, order history, consent, lifecycle workflows, and revenue evidence in Neon so cannabis operators can move from disconnected records to operating intelligence.

Operator-informed: BakedBot has supported customer capture, Alleaves-connected records, campaign approvals, retention analysis, and competitive intelligence for cannabis operators.

What the BakedBot cannabis intelligence layer connects

Customer data ownership

Capture customers through approved Check-In paths and store the operating record in the operator-scoped Neon system.

Lifecycle identity

Reconcile customer, consent, source, purchase, and activity signals before treating records as qualified or matched.

Unified evidence

Bring customer and order context together with the activation program, commercial terms, and append-only lifecycle ledger.

Workflow preparation

Use customer behavior to prepare welcome, repeat-purchase, and recovery actions while preserving approval gates.

Cannabis-aware controls

Keep consent, state restrictions, license risk, exclusions, and operator approval attached to customer-facing workflows.

Evidence-based operation

Separate modeled opportunity from attributed, verified, disputed, excluded, organic, and refunded outcomes.

Why cannabis operators need a lifecycle data layer

Why does a dispensary need a customer data platform?

A POS records transactions, but an operator still needs permissioned identity, consent, source, purchase history, lifecycle status, and action evidence in one operating system.

What makes a cannabis CDP different?

Cannabis operators need consent, state rules, compliance review, license protection, and channel approvals carried through the workflow instead of treated as generic marketing metadata.

How does BakedBot begin?

New operators use a 60-day customer-engine activation. Operators with usable data use a 30-day connection path. Fragmented-data operators use a 45-day repair-and-capture path. There is no automatic paid conversion.

Turn customer records into measurable operating evidence.

BakedBot prepares the right activation path, preserves the work through signup, and reviews verified outcomes before private ongoing terms.

Prepare activation